Frequently Asked Questions
What is your vision?
We are on a mission to create luxury gym wear apparels at an honest price for everyone. As such we adopt a pre-order model and mainly sell our apparels online to keep the costs low. Hence, through eliminating the middle men and high rental costs, we can produce high quality apparels at a pocket-friendly price. Through this, we have a dream to make every lady look gorgeous while working out.
Who manufactures your products?
We work with an established manufacturer who has over 10 years of experience manufacturing for leading global brands. Together, we co-design with them, based on their extensive experience in design and textile. We also impose strict quality inspection process to ensure that each apparel is perfect before mailing them to you.
What is one for one promotional deal?
It means for every item bought, another item is provided free. And that item is the cheaper item. Eg. If you buy one bra, another bra of any design is gifted too. If you buy a pair of pants, another pair of pants is gifted. If you buy a bra and pants, the bra is gifted.
Can I mix and match for the free items?
Definitely you can. The discount applies to any designs, just that the cheaper item will be discounted in the tabulation.
Can I share with my friends for this promotion?
Definitely, you should. We encourage you to partner your friends to buy in bulk and enjoy free shipping. And even enjoy a complimentary GWM bag (worth $15) and a $20 voucher (to redeem towards the new collection). However we can only send the parcel to one address.
What is the inventory level for the items?
As we have sold out a few items. Our existing inventory is running low with less than 20 quantity, per colour, size and design. Once your size, colour and design runs out, we are sorry that it is no longer available. Take action now.
Can I exchange if the size doesn't fit?
Yes, we provide the ability to exchange 1 time within 30 days, including for items that are being sold during sales. The process is to mail the item back to us, where the registered mail is covered by you. And we will mail back the preferred size. For overseas customers, you can send the items back (where the registered mail is covered by you) and we will refund you with the credit, where you can purchase any item.
What if I want to pay over instalments?
Sure, it is possible. You can use Hoolah, which breaks your final amount into 4 payments, charged every 2 weeks, with zero interest. Many of our clients use their payment service too. You simply click on their payment option on the check out page.
Will you re-stock when an item is sold out?
We are transiting into a new collection and will not be re-stocking the items. If you are a fan of any of the designs, it is time to seize the opportunity.
What if I realise that I do not like the item?
No worries, we provide 100% happiness guarantee where you can get a refund within 30 days, if you are not happy with the purchase.
When will I receive it?
This is a pre-order item, where it will arrive within 6 weeks, at the end of August, 30th August. Delivery locally will take 3-5 working days. Overseas parcels will be delivered within 14 working days. If there is a delay beyond this, a pair of complimentary toe socks will be gifted together.
How will it be delivered?
For local deliveries, it will be sent via local couriers. For overseas deliveries, it will be sent via DHL, Fedex or Armax.
Is this the best deal?
Yes, of course. We will not be organising a promotion like this again because we have had this collection for nearly 8 months and want to transit into our new collection. Also, we are increasing the prices of our new items, hence this would be the most attractive prices provided.